Privacy Policy

Effective Date: 01-24-2025

This Privacy Policy describes how Kat Ralph, LCSW (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information, including Protected Health Information (PHI), when you visit totaleclipsetherapy.com (the “Site”), use our services, or communicate with us. By using our Site or services, you agree to the terms outlined here.

My Pledge Regarding Health Information

Your privacy is important, and I am committed to protecting your health information. A record of the care and services you receive is created to ensure quality treatment and comply with legal requirements. This notice describes your rights regarding your health information and explains how I may use or disclose it.

I am legally required to:

  • Maintain the privacy of your Protected Health Information (PHI).
  • Provide this notice detailing legal duties and privacy practices.
  • Follow the terms of this notice.

I reserve the right to amend this notice. Updates will apply to all information I maintain and will be available in my office and on my website.

Information Collected

Personal Information You Provide

  • Contact details such as your name, email address, phone number, and any information provided when you contact us or request services.
  • Health-related information necessary for treatment or consultation.

Automatically Collected Information

  • Usage Data: IP address, browser type, pages viewed, time spent on the Site, and other analytics.
  • Cookies and Tracking Technologies: Information collected to enhance your experience and analyze site traffic.

Use and Disclosure of Information

Uses Without Authorization

  • For Treatment, Payment, or Health Care Operations: Your PHI may be used to provide care, manage billing, or improve services. For example, PHI may be shared with other health care providers during consultations.
  • Legal Requirements: Disclosure may occur to comply with laws, such as reporting abuse, responding to court orders, or audits.
  • Public Health and Safety: PHI may be disclosed to prevent or mitigate serious threats to health or safety.

Uses Requiring Your Authorization

  • Psychotherapy Notes: Disclosure of psychotherapy notes requires your written consent unless used for specific permitted purposes, such as treatment or legal defense.
  • Marketing and Sales: Your PHI will not be used for marketing or sold without your authorization.

Uses Requiring an Opportunity to Object

  • PHI may be disclosed to family or others involved in your care unless you object.

Your Rights Under California Law and HIPAA

As a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request details about the personal information we collect, use, and disclose.
  • Right to Delete: You may request the deletion of personal information, subject to legal exceptions.
  • Right to Opt-Out of Sales: While we do not sell your information, California law ensures you have this right.
  • Right to Non-Discrimination: You will not face discrimination for exercising your privacy rights.

Under HIPAA, you also have the following rights regarding your PHI:

  • Request restrictions on certain uses or disclosures.
  • Receive confidential communications by a specified method or location.
  • Access and obtain a copy of your health records, excluding psychotherapy notes.
  • Request amendments to incorrect or incomplete information.
  • Obtain a list of certain disclosures of your PHI from the past six years.
  • Receive a paper or electronic copy of this notice upon request.

Data Security

Reasonable administrative, technical, and physical safeguards are in place to protect your information. However, no system can guarantee absolute security.

Children’s Privacy

This Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

California “Do Not Track” Disclosure

Our Site does not respond to browser “Do Not Track” signals. However, we respect your privacy and comply with applicable data protection laws.

Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

This policy may be updated periodically. Any changes will be posted on this page with the updated effective date. Continued use of the Site or services constitutes acceptance of the revised policy.

Contact Information

If you have questions, wish to exercise your rights, or need additional information, please contact us:
Email: contact@totaleclipsetherapy.com
Phone: 818-850-3648
Website: totaleclipsetherapy.com